AFL Private Limited, the leading express and logistics solutions provider in India, has announced the launch of ‘WiZ Express’, India’s first retail courier product. Aimed providing accessibility to the retail customer segment comprising individuals, housewives, students and traders, the product is being made available in their neighborhood market outlets such as grocery stores, medical stores and telecom centers among others.

‘WiZ’ promises to create a revolution in the Courier Industry with its value for money pricing at Rs. 60 for a courier delivery (for documents weighing upto 250g) anywhere in India (AFL delivers to over 5000 locations), ‘WiZ’ is an affordable product and provides complete convenience due to its standard pricing. A customer does not have to worry about distance charts or zones, as is currently the norm in the industry.

Apart from this, ‘WiZ’ provides the customer with various value added features such as :

• SMS Delivery Updates : Customers can provide their mobile number at the time of booking the courier and they will then receive an automatic SMS providing them confirmation of the delivery of their shipment. No need to worry or make calls.

• Tamper Proof & Weather Proof Packaging : Realizing that most of the courier shipments involve documents, ‘WiZ’ provides a complimentary Express Flyer in which every shipment is packed to ensure that it arrives safe and secure at its destination. Another world class benefit for the customer.

• Any Day Pick Up : Keeping in view the retail customer’s need for any day service, the ”WiZ” courier documents can be booked on any day of the week and are picked up by AFL on the same day. Customers no longer have to worry about Sundays or holidays.

Announcing the launch, Mr. Sanjoy Roy, Business Head – Express Division, AFL Private Limited said “The launch of the WiZ is intended to revolutionize the courier industry in India by making it as easy for a consumer to send a courier, as it is for him to buy soap/toothpaste in the neighboring market today. By creating a fixed price product and using a non-traditional distribution route, we hope to improve our brand outreach. The value added features that WiZ provides will help build consumer confidence in our service.”

Explaining the distribution set up, Mr. Manoj Chandra, Head – Market Development & Brand Communications, AFL said, “The WiZ brand has been initially launched in Mumbai and is available through over 300 outlets. It will soon be available across all metro cities in India and we intend to have a distribution reach of over 5000 outlets by the end of this year.

To make it easy for customers to procure the product, a sign board is being put up on all authorized outlets which says AFL WiZ COURIER BOOKING CENTRE. Customers can also call our Customer Service on 1800229696 or 67919696 to find out the outlet nearest to them.”

AFL WiZ Express, a division of AFL Private Limited, is the fastest growing domestic express services provider in India. It provides world class express solutions for both document and package shipments over its large network of more than 5000 delivery locations within India. AFL WiZ Express also offers bulk document distribution and mail room management services, strategic spare parts centres and repair & return services. Through its advanced STRATOS software solution, AFL WiZ Express offers complete track and trace facility to customers over their shipments.

Tata AIG General Insurance Company Limited (Tata AIG General) today announced the beginning of its strategic relationship with Audatex to provide India’s first comprehensive online claim settlement solution.

Audatex India will offer Tata AIG General the web based, fully integrated solution, AudaEnterprise (AE) that will assist the company in managing the entire range of claims activity from intimation of accident to settling of claims and beyond. The Audatex solutions will reduce the turnaround time of claim settlement by about 50% and will benefit over five lakh auto policy holders of Tata AIG General Insurance.

Speaking on the occasion Mr. Dalip Verma, MD, Tata AIG General Insurance Company Limited said, “This is the latest in the series of firsts that we have introduced in the field of Auto Insurance besides our initiatives of direct payments to our Key Preferred Garages, the Auto Restore warranty, the mobile claims services etc. This association with Audatex will enable us to add more services to our existing portfolio, to halve the claim settlement time and thus significantly increase customer satisfaction in the auto insurance segment. We are extremely pleased to partner with Audatex in providing online claim settlement solutions to our customers.”

Speaking on the occasion Mr. Paul Tucker, MD, Audatex UK said, “India is one of the fastest growing Auto markets and economies in the world. Audatex and Solera are committed to bring in the latest technology to Indian customers. We will continue to ramp up our investments in India. I am very happy to inform you that the technology being offered in India is ahead of even the technology being used in several other European and American markets."

Mr. Pankaj Kapoor, Chief Executive Officer of Audatex India said, “Our vision, in India, is to be at the hub of the motor claims industry and provide end to end claim processing solutions and value added consultancy to our Indian customers. We have already invested USD 3 million so far and are looking at investing USD 4 million more in the next 2 years in hardware, software, data and training infrastructure. Training is a big focus area for us and we are creating a chain of trainers who will assist our customers in implementation.”

The customers of Tata AIG General will get their damaged cars repaired at body shops across the country. These body shops will submit an estimate to Tata AIG General for the repair of the crashed car and Tata AIG General engineers will evaluate the estimate and accept the liability after making an assessment of the damage. The Audatex online solution will offer measurable benefits to all parties in a claim at every step by reducing paperwork and turnaround time.