Wipro Technologies, the global IT services business of Wipro Ltd, on Tuesday said it has opened a dedicated global command centre for Aviva, a life insurance firm in the United Kingdom.
The centre was inaugurated at Wipro’s remote managed infrastructure services centre in Pune by Patrick Snowball, group executive director, Aviva plc. "The centre will provide remote managed services for the entire IT infrastructure of RAC, a business division of Aviva. The services includes 24x7 monitoring, service desk, data centre management, desktop applications packaging and support, messaging and database support," a Wipro release said.
The technology-agnostic managed services centre, developed exclusively for Aviva by Wipro Technologies, will provide Aviva with a real-time view of infrastructure services that support critical business operations, the release said. Aviva chose Wipro in 2003 as a preferred technology partner, following which Wipro Technologies set up an Offshore Development Centre in Bangalore and Pune.
The centre was inaugurated at Wipro’s remote managed infrastructure services centre in Pune by Patrick Snowball, group executive director, Aviva plc. "The centre will provide remote managed services for the entire IT infrastructure of RAC, a business division of Aviva. The services includes 24x7 monitoring, service desk, data centre management, desktop applications packaging and support, messaging and database support," a Wipro release said.
The technology-agnostic managed services centre, developed exclusively for Aviva by Wipro Technologies, will provide Aviva with a real-time view of infrastructure services that support critical business operations, the release said. Aviva chose Wipro in 2003 as a preferred technology partner, following which Wipro Technologies set up an Offshore Development Centre in Bangalore and Pune.